It has just been confirmed that the first replacement air source heat pumps will arrive in Chale today.
The units that were initially installed were unfortunately affected by a national product recall by Mitsubishi. Although only one unit nationwide has been affected by a faulty pressure pump, Mitsubishi decided to err on the side of caution and recall all the models affected.
Households in Chale that have had to switch off their air source heat pumps have received compensation from the manufacturer as they were having to use their immersion heaters until the new replacement units could be delivered.
The installers Eaga Renewables are working with South Wight Housing Association to ensure the replacements are carried out as quickly as possible.
Malcolm Groves, Head of the Steering Group for the project commented: “The end goal of the Chale Community Project is that residents will end up with more energy efficient heating systems that give them warmer, more comfortable homes with the potential to reduce their heating bills significantly. With a project of this scale and complexity – and don’t forget that this is one of the biggest installations of its type in the UK – there will always be some teething problems unfortunately but we are confident that we will achieve our aims. It is really unfortunate that the air source heat pumps have had to replaced but the project team is doing all it can to get everything sorted in the shortest timeframe possible."
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